Response Count (by Profile Field Value)

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The Response Count (by Profile Field Value) report allows you to view response counts (Opens or Clicks) based on Profile Field values.

The first step in creating a Response Count (by Profile Field Value) report is to choose a mailing.

Then select the Response Type, Sort Order and Profile Field.


Response type.JPG


Once you've selected the options for the report, click "Preview" to generate the report. In the report below, the State Profile Field has been selected and we can see how many members who live in Maryland (who have a State profile field equal to MD) opened the mailing we have selected.


Response count.JPG


As with most reports in Enterprise, you can view the report online or export it to a variety of formats which you can then save to your desktop. For example, you might want to save the reports as PDF files so that you can e-mail them to colleagues or print them out to bring to meetings. Or you may want to export reports as Excel files so that you can further analyze the data in spreadsheet format. To export a report, simply choose the appropriate format from the "Export to the selected format" dropdown. Click the "Export" button and you will be prompted to save the file to your computer.