Subscribes & Unsubscribes (by Date)

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The Subscribes (by List & Date) and the Unsubscribes (by List & Date) reports provide information on the number of Members who have subscribed to or unsubscribed from your Lists over a date range that you specify. As with all reports in Enterprise, both reports have a Report Toolbar at the top of the screen which allow you to control certain display features of the reports and to export the reports in various file formats.


A default Subscribes (by List & Date) report should look something like the following:


Subscribes.JPG


A default Unsubscribes (by List & Date) report should look something like the following:


Unsubscribes.JPG


By default, both reports will display All lists. To view subscribes or unsubscribes for a specific list, rather than all lists, select the list from the "List" dropdown. To change the start and finish dates for the report, simply enter dates in the appropriate format (m/d/yyyy) into the input boxes labeled "Start" and "Finish" in the Report Toolbar, and then click the "Preview" button in the upper-right corner:


Start date.JPG


By default, the reports also exclude Members you or other Administrators may have subscribed or unsubscribed via the import Member functionality. This provides you with an accurate picture of individual Member actions. However, if you frequently import Member subscribe or unsubscribe requests using the Member import functionality, you may wish to see a report which includes these actions. To include batch imports in your report, select "True" for "Include Batch Actions"and click the "Preview" button in the upper-right corner.


As with most reports in Enterprise, you can view the report online or export it to a variety of formats which you can then save to your desktop. For example, you might want to save the reports as PDF files so that you can e-mail them to colleagues or print them out to bring to meetings. Or you may want to export reports as Excel files so that you can further analyze the data in spreadsheet format. To export a report, simply choose the appropriate format from the "Export to the selected format" dropdown. Click the "Export" button and you will be prompted to save the file to your computer.